Alistair Mant, Chairman Socio-technical Strategy Group and Adjunct Professor of Innovation & Entrepreneurship at Swinburne University of Technology

‘The FRA team have the experience and the judgement to get the balance about right – between grappling with genuine operational complexity and engaging with the natural strengths and potential of the people and the teams they work with. It is a surprisingly unusual combination.’


Elaine Tait, CEO for the Royal College of Physicians of Edinburgh

‘I would commend Fiona Reed Associates in particular for the attention to detail in designing their programmes of support. They put significant effort into understanding the culture and aspirations of their clients and as a result the programmes they have run for the College have been relevant, challenging and entirely appropriate. Their consultants have a quiet, facilitative approach, based on strong evidence and best practice, working with us rather than for us. We continue to work with them.’


Celia Davies, Professor Emerita at The Open University and Visiting Professor at LSE

‘Having met three cohorts of Leadership Fellows led by FRA associates, I have been impressed with the spirit of enquiry and the strong sense of common purpose across a highly multidisciplinary group that the facilitators manage to create. It was a delight to see how well a session design that was quite new to me worked – individuals were able to use it to interrogate speakers but also, very importantly, to analyse their ‘leadership spaces’ and to take a practical plan forward.’


Lance Gardner MBA, CEO Care Plus Group, Grimsby

‘The Health Foundation Leadership Fellows award, led by FRA facilitators, is the most imaginative and comprehensive leadership programme I have ever been involved in. The facilitators engender a sense of cohesion and co-production that is remarkable considering the broad range of expertise and experience within the group. They have also developed a learning style that perfectly suits the variation in academic and intellectual capacity of the participants. It has been a total privilege to be involved in this programme.’


Carl McCrae PhD, Senior Research Fellow, Oxford University

‘Thank you again for all your advice and support over the past three years. You are so wonderfully perceptive and constructively challenging. I am going to miss the privilege of working with you.’


Susan Sayell, Clinical Nurse Manager for Kent, London & South East, Marie Curie

‘I would like to take this further opportunity to thank both of the facilitators for the knowledge and experience they shared over the two days. It was invaluable and has taught me insight into myself and my skills that will no doubt save me countless hours of ineffective leadership and soul searching for the best way to tackle things.’


Glenna Smith, Service Manager, Alder Hey Children’s Hospital, Liverpool

‘The sessions with FRA were the best leadership development sessions I have had during my career. I found the facilitators were very supportive and knowledgeable about the NHS and they interacted with a non-management speak approach which made it engaging. They also did not try to solve our problems but encouraged us to find solutions collectively, bringing the people involved in the sessions together.’


Dr Sarah Wells, Medical Director and Consultant in Palliative Care, Marie Curie Hospice, West Midlands

‘It was wonderful; none of us had ever done anything like this and we can see it will make a huge difference to our working relationships and consequently the future of our hospice. Thank you for investing the time and money in us, it is very much appreciated.’


Damian Gardner, Lead Clinical Psychologist, Hereford 2Gether Trust

‘Your approach is sensitive, person-centred but real, accountable and serious about results.’


Geoff Speed, Head of Learning & Development, Marie Curie

‘We have had a great experience working with Fiona Reed Associates to design and deliver a series of bespoke leadership support and development activities. They have worked in close partnership with us throughout the design process continually checking that the proposed solutions met our needs. Feedback subsequently received on the quality of the events and the skills of the facilitators has been outstanding.’


The late Professor Bob Sang, Visiting Professor of Patient and Public Involvement in Health and Social care, London South Bank University

‘I have been particularly impressed with the balance of rigour and sensitivity that they (FRA facilitators) bring to their work at a time when emerging leaders and managers are probably facing the most challenging agenda in the history of the NHS. The skill set that they provide enables participants both to address their own development priorities and develop confidence and courage to take on new challenges.’


Emma Watton, Senior Teaching Fellow, Department of Leadership and Management, Lancaster University Management School

‘I have known and worked with Fiona and the team at FRA since 2009. This has been at two institutions and across multiple leadership development projects. I have always found FRA to be extremely detailed, reliable and professional. Their ideas are innovative and grounded in practice. I would recommend them without hesitation.’


Jan Walmsley, Formerly Professor and Dean at the Open University

‘Fiona Reed is an outstanding member of a talented group of independent consultants I selected to deliver The Health Foundation’s ambitious and innovative Leadership Programme. Not only is she a highly talented coach and facilitator, she is also a delightful colleague to work with, always reliable, enthusiastic and professional to the nth degree. Feedback on her work has been consistently positive, from a series of discerning clients.’



Testimonials on our Coaching: Comments on the robustness of our coaching and the way we measure progression:


Philippa Slinger, Improvement Director for NHS Improvement

‘I’ve never come across a company doing performance coaching to the degree you’re prepared to do it – you’re more purposeful and have such a professional approach.’


Geoff Speed, Former Assistant Director for Medical Education and Leadership, Great Ormond Street Hospital

‘I love it – it really makes sense. For the first time I can see how we can make tangible measurement of a coaching intervention and map it against our Trust vision and objectives.’


Professor Tim Draycott; NHS Obstetrician

‘I have really enjoyed and benefited from the coaching which has been both insightful and therapeutic. My FRA coach has been excellent with and for me; providing flexible but firm guidance in a quiet understated way that has been a really useful mirror for me. I find our sessions an oasis of calm reflection outside the hurly burly of everyday clinical work and research.’